Customer Service

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  • Collaboration & Partnership Proposal
  • Menu & Store Inquiry
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  • Other(Lost & Found etc.)

Select store

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  • AK Plaza Suwon Branch
  • AK Plaza Wonju Branch
  • Avenue France Pangyo Branch
  • Bucheon St. Mary's Hospital Branch
  • Busan Station Branch
  • Cheonan Buldang Branch
  • Connect Hyundai Cheongju Branch
  • Daejeon Complex Terminal Branch
  • Dangsan Branch
  • Euljiro Branch
  • Eunpyeong St. Mary's Hospital Branch
  • Galleria Dept. Store Center City Branch
  • Galleria Dept. Store Gwanggyo Branch
  • Galleria Dept. Store Timeworld Branch
  • Gangnam 358 Tower Branch
  • Gimpo Airport Branch
  • Gwanghwamun Branch
  • Haeundae Shilla Stay Branch
  • Hyundai Dept. Store Cheonho Branch
  • Hyundai Dept. Store Chungcheong Branch
  • Hyundai Dept. Store Jungdong Branch
  • Hyundai Dept. Store KINTEX Branch
  • Hyundai Dept. Store Mia Branch
  • Hyundai Dept. Store Trade Center Branch
  • Hyundai Outlet Dongdaemun Branch
  • Hyundai Outlet Garden Five Branch
  • Hyundai Premium Outlet Daejeon Branch
  • Hyundai Premium Outlet Gimpo Branch
  • Hyundai Premium Outlet Namyangju Branch
  • IFC Mall Branch
  • IPARK Mall Yongsan Branch
  • Jamsil Baseball Stadium Branch
  • Korea City Airport Terminal Branch
  • LF Square Gwangyang Branch
  • LF Square Yangju Branch
  • Lotte Dept. Store Bundang Branch
  • Lotte Dept. Store Gangnam Branch
  • Lotte Dept. Store Jamsil Branch
  • Lotte Dept. Store Seomyeon Branch
  • Lotte Dept. Store Suwon Branch
  • Lotte Mall Gunsan Branch
  • Main Store
  • Samcheong Branch
  • Seoul Asan Medical Center Branch
  • Seoul Nat'l. Univ. of Education Branch
  • Shinsegae Dept. Store Centrum City Branch
  • Shinsegae Dept. Store Cheonan-Asan Branch
  • Shinsegae Dept. Store Daegu Branch
  • Shinsegae Dept. Store Gimhae Branch
  • Shinsegae Dept. Store Gwangju Branch
  • Shinsegae Dept. Store Hanam Branch
  • Shinsegae Dept. Store Masan Branch
  • Shinsegae Mall Centum City Branch
  • Times Square Branch
  • Yeoksam Branch
  • Yeouido SK Securities Building Branch

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  • naver.com
  • gmail.com
  • nate.com
  • hotmail.com
  • hanmail.net

Attached File

Consent to Personal Information and Terms of Use(required)

Consent to Collection and Use of Personal Information
Scope and Methods of Collecting Personal Information
Baekmidang suggestion capture personal information within the essential minimum scope for the thorough management of proposal content.
We collect ‘name, email address, and phone (mobile phone) number’.
Should you prefer not to provide personal information, you have the option to submit proposals ‘anonymously’.
Purpose for Collecting and Using Personal Information
The purpose of gathering and utilizing personal information is for necessary business processes, such as validating the content of a proposal when required.
Processing and Retention Period of Personal Information
In principle, personal information obtained via the proposal system is retained for one year following the resolution of the proposal.
However, exceptions are made in instances where separate retention is needed, such as for a proposal reward.
Consent for Third-party Provision of Personal Information
Scope and Methods of Collecting Personal Information
To facilitate the processing of the proposal, personal information may be shared with associated companies.
Anonymous proposals are the only alternative if you prefer not to have this information shared.
-Recipient: Hahn & Co. CSG (Audit Office)
-Provided Personal Information: Name, E-mail address, Phone (mobile phone) number
-Purpose of Providing: Review of proposal content
-Retention and Use Period: Same as the processing and retention period of personal information
Terms and Conditions for Proposal
To safeguard your rights and those of the company, we ask that you review and agree to the following terms before submitting a proposal.
Please be aware that all proposal content is considered public information and is not confidential.
Article 1 Purpose
These terms and conditions are designed to define the rights, responsibilities, and related matters between the company and the user in connection with the use of the website operated by Baekmidang.
Article 2 Validity and Changes of Terms
1. The company displays the details of these terms, the company name, address, representative's name, contact information (telephone, fax, etc.), and the manager of personal information on the landing page of the proposal for the user's easy access.
Please note that these terms can be accessed by clicking link to it.
2. The company has right to revise these terms, providing it does not infringe on relevant laws such as the Act on the Regulation of Terms and Conditions, the Consumer Protection Act, the Act on Promotion of Information and Communication Network Utilization and Information Protection, and others.
In such cases, the effective date, reason for the amendment, and revised content will be clearly stated and announced from seven days before the effective date until the day prior to the effective date, along with the existing terms on the landing page of the proposal or a page linked to it.
However, if there are changes that disadvantage the user, it will be announced with a notice period of 30 days or more.
Article 3 Matters Regarding Proposals
1. You may submit proposals related to marketing, sales, etc., in the format provided by the company.
2. The information you propose is regarded as public, not confidential.
If you wish to submit information deemed confidential, it must be separately indicated and provided only after finalizing a non-disclosure agreement with the company. The company does not bear any obligation to maintain confidentiality for any proposals submitted without a non-disclosure agreement.
3. You are prohibited from submitting proposals that infringe upon the intellectual property rights of others (trademarks, design rights, utility model rights, copyrights, other secrets protected under the Unfair Competition Prevention Act, etc.) via the proposal system.
If you breach this or it is presumed that you have, the company can instantly withdraw acceptance and demand the return of the reward already paid, and claim compensation for any damages suffered by the company as a result.
4. If your proposal plagiarizes someone else's work or infringes upon the rights of others, causing damage to the company or third parties, you may be held criminally and civilly liable under relevant laws, and you should indemnify the company and assume responsibility to resolve the dispute.
If the company incurs damages as a result, you are accountable for compensating for that damage.
Article 4 Assessment and Selection of Proposals
1. Proposals may either be accepted or declined following an internal evaluation process within the company.
2. The decision to accept proposals is determined solely by the company's criteria.
3. The company has full discretion to use the selected information in various ways, such as product development, securing intellectual property rights, modifications, and enhancements.
4. Upon utilizing the selected information as mentioned above, the company may compensate the proposer with a certain reward.
5. The proposal review period can last up to a maximum of six months.
For accepted proposals, the company will communicate the relevant details via the phone number or email address provided at the time of proposal submission.
However, the company is not accountable for any issues arising from the non-receipt of the acceptance notice due to incorrect, false, or unchanged contact details and has no obligation to notify in the case of anonymous proposals.
6. The company is not obliged to disclose the selection criteria for unaccepted ideas.
7. If the company utilizes similar information that it was already possessing or examining internally, it is not considered to be using the proposal submitted through the proposal process.
Article 5 Ownership of Intellectual Property Rights
1. The copyright of the content you submitted through the proposal process remains with you.
2. The company may enter into a confidentiality agreement with the member for a comprehensive review of the proposal and may sign a separate agreement concerning intellectual property rights for the finally accepted proposal.
3. The rights over proposals that have been submitted through the proposal process but have not been finally selected remain with you.

The proposal submission will be shared with the target company and Hahn & Company CSG Audit Office.
If you need to protect your identity, please use "Whistleblowing."

The purpose of reporting is to detect and correct fraudulent acts through consultation with our employees on organizational or individual violations of laws and regulations.

Reporter protection policy

  • Confidentiality of the reporter's identity and information is guaranteed.

  • We guarantee that there will not be any disadvantage or discrimination in terms of status, such as dismissal or disciplinary action, due to legitimate reporting.

  • Equally protected are those who cooperate with the investigation by making a statement or providing data in the process of fact-checking the report.

  • None of the information reported will be used for any purpose other than the investigation, and we promise to conduct the investigation with sincerity.

  • In the case of reporting corruption or fraud that concerns the person reporting him/herself, such cases will be handled taking into account the extenuating circumstances.

  • The content of such reports cannot be viewed except by the person in charge.

Reporting policy

  • If the results of the investigation reveal that the content of the report is true, corrective actions will be taken to prevent recurrence.
    However, in the case of anonymous reports that contain unfounded allegations, the measures that the company can take may be limited.
    Please note that the company may choose to not respond to anonymous false reports, reports that are made with unfair intentions, reports containing one-sided slander, or reports that are clearly based on misunderstanding, in which case the reporter shall not make an objection.

  • Reports submitted by reporters through the Hotline cannot serve as notices or notifications made by the reporter to the company.
    If the reporter wishes to express his or her intentions for personnel, business, or other reasons, provide information, or conduct a legally significant action against the company, the reporter should directly contact the representative or department in charge of the company instead of this Hotline.
    We have no obligation to hand over the information provided on this Hotline to our representatives, officers, or departments in charge, and we do not take any responsibility for the information provided.

  • Personal information obtained from the reported information will be processed according to the company's Privacy Policy, and the personal information will not be disclosed without justifiable reasons.

  • Hahn & Co. CSG, an independent external specialized agency, is responsible for receiving and conducting investigations of the reported information. For this reason, there is no risk of the identity of the reporter being exposed, and the content of the report is investigated justly and fairly.

  • Please note that when you include personal information in the report, you are considered as having agreed to providing the personal information to Hahn & Co. CSG, an independent external investigation agency.

Make a Report

  • Pointing out misconduct is the right thing to do. Do not try to fix any such problem by yourself without informing the company.

  • If you suspect an employee of misconduct or wrongdoing, please report it. Your identity will always be protected.

Type of corruption

  • Accepting economic benefits from vendors, such as money, gifts, or entertainment.

  • Providing economic benefits, such as money, gifts, or entertainment, to government officials or vendors.

  • Abuse of position or authority to direct improper actions.

  • Sexually offensive behaviors, such as sexual harassment or molestation.

  • Leaking company information.

  • Causing property damage to the company, such as embezzlement and misappropriation.

  • Violation of fair-trade laws, such as collusion and unfair trade practices.

  • Other violations of company policies and laws.

How to Report

  • Online : Click on the Report button

  • Email : Hotline@hcompanycsg.com

  • Telephone : 02-6353-0777

As we are aware that a fair and clean corporate culture is the foundation of business competitiveness, all employees hereby promise to comply with the 『Principles of Corporate Ethics』 and 『Code of Conduct』 of the company in conducting business and performing duties when inside or outside the company.

A. Principles of Corporate Ethics

  • Principle 1. We comply with law and order.

    We comply with all laws and regulations of all countries where we conduct business, respect the commercial practices and customs of those countries, and strive to become an exemplary and competitive company by engaging in fair and transparent business activities according to the principles of free competitive markets.

  • Principle 2. We respect our superiors, colleagues and subordinates.

    We respect our superiors, colleagues and subordinates as equal human beings, and do our best to ensure a fair and sound spirit of togetherness and camaraderie based on efficient communication and trust.

  • Principle 3. We respect customers, shareholders and vendors.

    We build mutual trust by clearly understanding the ethical standards of customers and shareholders, and pursue mutual development with vendors through fair and transparent transactions.

  • Principle 4. We uphold a clean corporate culture.

    We promote transparency of management and actively protect the assets of the company in all business activities, and maintain a clean corporate culture by refraining from mixing business with pleasure when conducting business.

B. Code of Conduct

  • Ethical principle 1. We comply with law and order.

    • 1.1 We comply with all laws and regulations of all countries where we conduct business.

    • 1.2 We comply with the sound order in commercial transactions for the sake of fair competition among companies.

    • 1.3 We maintain the dignity of individuals and the company from a socio-ethical perspective. Ethical principle 2. We respect our superiors, colleagues and subordinates.

  • Ethical principle 2. We respect our superiors, colleagues and subordinates.

    • 2.1 We treat each other fairly without any unfair instructions, harmful consequences or discrimination.

    • 2.2 We do not use violence/verbal abuse, or sexually harass each other.

    • 2.3 We do not gamble or have any financial dealings with other employees, provide gifts or engage in the activities of private organizations.

  • Ethical principle 3. We respect customers, shareholders and vendors.

    • 3.1 We comply with the ethical standards of customers and shareholders, and do not seek illegal favors or provide gifts or entertainment.

    • 3.2 We do not receive any money and valuables, gifts, entertainment or convenience from vendors.

    • 3.3 We respect the employees of vendors, and do notmake unreasonable demands on them nor willingly cause them any harm.

  • Ethical principle 4. We uphold a clean corporate culture.

    • 4.1 We transparently manage the financial status and management performance of the company according to the Generally Accepted Accounting Principles.

    • 4.2 We actively protect the assets or information of the company, and do not use or acquire them for private purposes.

    • 4.3 We are fully aware of the ethical policies of the company and actively practice them so that a clean corporate culture can be maintained.

Whistleblowing Target

Target Company for Whistleblowing

Type of Whistleblowing Target

Whistleblowing Target

Whistleblower Information

*If you do not fill in the name, contact number, and email, the whistleblowing will be anonymous and it will not be possible to reply to the results of the investigation.

Name

Contact

E-mail

@

Enter Content
  • Enter Content
  • naver.com
  • gmail.com
  • nate.com
  • hotmail.com
  • hanmail.net

Reply Method

Report details

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Attached File

Consent to Collection and Use of Personal Information
Scope and Methods of Collecting Personal Information
Baekmidang report capture personal information within the essential minimum scope for the thorough management of proposal content.
We collect ‘name, email address, and phone (mobile phone) number’. Should you prefer not to provide personal information, you have the option to submit proposals ‘anonymously’.
Purpose for Collecting and Using Personal Information
The purpose of gathering and utilizing personal information is for necessary business processes, such as validating the content of a proposal when required.
Processing and Retention Period of Personal Information
In principle, personal information obtained via the proposal system is retained for one year following the resolution of the proposal.
However, exceptions are made in instances where separate retention is needed, such as for a proposal reward.
Consent for Third-party Provision of Personal Information
Scope and Methods of Collecting Personal Information
Scope and Methods of Collecting Personal InformationFor whistleblowing processing, personal information may be provided to related companies, and anonymous whistleblowing is only possible if you do not want this.
-Recipient: Hahn & Co. CSG (Audit Office)
-Provided Personal Information: Name, E-mail address, Phone (mobile phone) number
-Purpose of Providing: Review of proposal content
-Retention and Use Period: Same as the processing and retention period of personal information